Accountancy
112
Agriculture, Fishing
2
Finance, Insurance
85
Call Centres
0
Catering & Hospitality
77
Construction, Property
131
Customer services
87
Defence/Armed Forces
65
Education
1
Electronics
61
Engineering, Manufacturing 114
Graduate, Trainees
69
Healthcare & Nursing
84
Human resources
61
IT & Internet
443
Legal
80
Management consultancy 71
Marketing, Advertising, PR 78
Media, Creative
5
Non-profit, Charities
1
Public sector & Services
6
Recruitment sales
79
Retail, Wholesale
61
Restaurant & Food Service 8
Sales
126
Science
17
Secretarial, Administration 21
Security
0
Senior appointments
8
Telecommunications
5
Transport, Logistics
4
Travel, Leisure, Tourism
18
Other
55
| |
Accountancy
0
Agriculture, Fishing
0
Finance, Insurance
0
Call Centres
0
Catering & Hospitality
0
Construction, Property
0
Customer services
0
Defence/Armed Forces
0
Education
0
Electronics
0
Engineering, Manufacturing 0
Graduate, Trainees
0
Healthcare & Nursing
0
Human resources
0
IT & Internet
0
Legal
0
Management consultancy 0
Marketing, Advertising, PR 0
Media, Creative
0
Non-profit, Charities
0
Public sector & Services
0
Recruitment sales
0
Retail, Wholesale
0
Restaurant & Food Service 0
Sales
0
Science
0
Secretarial, Administration 0
Security
0
Senior appointments
0
Telecommunications
0
Transport, Logistics
0
Travel, Leisure, Tourism
0
Other
0
| |
|
|
Section: IT & Internet Vacancy 498 |
| Post:Care Center Agent
|
Salary contractual |
| |
| Requirements and conditions |
| Age: |
Has no value
|
| Gender |
Has no value
|
| Education: |
no
|
| Work schedule: |
Has no value
|
| Work place: |
Edinburgh
|
| The announcement text: |
Help Desk Role „h The Care Centre Agent based in Scotland, works in a high volume call centre environment supporting the outsourcers customers (both internal and external) and their agents in providing problem resolution for our customers products and services. „h The CCAs will utilize their technical skill, available systems and tools, and understanding of known solutions. „h The nature of this position is to utilize support systems * tools and technical * functional knowledge to remotely resolve a customer problem. „h The CCA will ensure the customers entitlement of services, remotely deliver solutions and escalate unresolveable calls, and when appropriate verify resolution of a customers problem that has not been escalated. „h The CCA will work directly with the customer to understand the problem, and *or escalate problem to other analysts (e.g., Support Specialists) to help facilitate the resolution of a problem. „h 1 Years experience in a Call Center environment; PC literacy; keyboard proficiency; „h Hours: Open 7 days per weekMSB Technology (a division of MSB International PLC) is acting as an Employment Business in relation to this vacancy.
|
| Contact information |
| Employer: |
|
| Email: |
618@jobinsheffield.informnow.com
|
| Phone: |
020 8315 9409
|
|
| |
Publication date: 2009-04-01 07:59:03
|
| |
|
|
